Shipping Policy
Thank you for shopping with PASILO! We truly appreciate your trust and are committed to ensuring a smooth, reliable, and transparent shipping experience. Please take a moment to review our shipping process and delivery timelines below.
Order Processing Time
All orders are processed within 3–5 business days after payment confirmation.
If you’d like a faster shipping experience, you can choose our Express Processing option for an additional £5 — your order will then be shipped within 24 hours.
Please note that orders are not shipped or delivered on weekends or public holidays.
In rare cases of high order volume or unexpected delays, processing may take slightly longer. If this occurs, we’ll promptly notify you via email or phone.
Shipping & Delivery Time
Estimated delivery time: 10–28 business days, depending on your location and the selected shipping method.
Please note that these are estimated timeframes and may vary due to factors such as customs clearance, local postal services, or carrier delays beyond our control.
Shipping Delays
While we aim to deliver your order as quickly as possible, occasional delays can occur due to weather conditions, peak seasons, or logistics issues.
If your order is significantly delayed, we will contact you immediately with updates and assistance.
International Shipping
PASILO proudly offers worldwide shipping.
Please note that international orders may be subject to customs duties, import taxes, or additional fees, which are the responsibility of the customer.
Contact Us
If you have any questions or concerns about your order or our shipping policy, please reach out to our support team:
📧 Email: pasilostore@gmail.com